Account Manager - Gear Cutting Tools & Workholding

Position Summary: This position reports to a Regional Sales Manager (RSM). This role is responsible for managing and growing assigned customer accounts within a defined geographic region through direct selling of Gleason Corporation products and services. The Account Manager owns day-to-day account execution, customer relationships, and opportunity development while operating within established sales strategies and guidelines provided by the RSM.

Job Responsibilities

Responsible for promotion, negotiation and sale of Cutting Tools and Workholding products within assigned accounts and region.
Support promotion and opportunity identification for the RSM for all other Gleason products within assigned accounts and region.
Develop and maintain positive customer relationships through regular face-to-face customer visits and interactions
Travel to Customer locations throughout the region (50-70% of the time) with occasional travel to Gleason plants of manufacture. International travel may be required at times.
Regular communications with plant of manufacture to monitor Customer order progress and support proactive follow-up to ensure orders remain on track. Communicates and resolves issues on behalf of the Customer.
Detailed pre-sales and post-sales follow-up including reporting requirements (ERP, CRM, other)
Communication of customer needs and requirements (VOC)
Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts
Support booking activities and strategy deployment objectives within the region and specified accounts.

Qualifications

Field sales experience in an industrial manufacturing industry and environment
Technical background and experience in gear manufacturing and automation techniques preferred.
Knowledge of cylindrical and bevel gear manufacturing preferred
Proficient in Microsoft Office and CRM/ERP Systems
Associates or Technical Degree in a relevant field (Engineering, Business, Marketing, etc.)
Must have demonstrated business management experience and skills
Self-motivated, results-oriented, and able to work independently within a team structure
Strong organizational, management, Presentation and communication skills
Strong understanding of commercial transactions in an industrial manufacturing company or tooling integrator

Computer Skills:

Microsoft Office (Word, Excel, PowerPoint)
Outlook
Internet
Project Management Software
SAP Modules:
Other: customer Relationship Management System experience preferred

Travel Requirements:

Up to 75%