Security Officer Reception Services

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Reception Services in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as a Front Desk Security Professional at a residential location, where you will greet residents and visitors, manage access, monitor activity, and provide exceptional customer service and communication. You will help maintain a welcoming, professional environment while supporting security-related needs with integrity and teamwork. Our agile, reliable, innovative, and caring culture puts people first.

Position Type: Full Time

Pay Rate: $17.40 / Hour

Job Schedule:

What You'll Do:

• Provide exceptional customer service to residents, visitors, and staff by carrying out site-specific security-related procedures, policies, and emergency response activities.
• Serve as a professional front desk presence by greeting visitors, verifying access authorization, maintaining visitor records, and directing guests appropriately.
• Monitor access points, cameras, alarms, and other security-related systems, reporting unusual activity or maintenance concerns according to site procedures.
• Respond to incidents, resident concerns, and critical situations in a calm, courteous, problem-solving manner, contacting appropriate personnel and/or emergency responders as needed.
• Maintain accurate daily activity logs, incident reports, and shift communications while supporting a welcoming residential environment.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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