Residential Treatment Specialist I & II

Residential Treatment Specialist I & II
Shifts Available: 2nd / 3rd (shift assigned based on program needs)

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.

Who We Are
The Centers' H.O.P.E. Campus is committed to creating a safe, trauma-informed residential environment where young people are supported through meaningful therapeutic relationships, emotional growth, and evidence-based care. Our team is driven by compassion, consistency, and a shared belief that every youth deserves a stable, nurturing environment in which to heal and grow.

About the Role
We are seeking an experienced and skilled Residential Treatment Specialist I & II to provide trauma-informed care and supervision to youth in our residential treatment program. This role builds on foundational direct care skills and takes on greater independence, peer coaching responsibilities, and leadership within the therapeutic milieu. If you are someone who leads by example, thrives in a dynamic environment, and is passionate about making a difference in the lives of young people, we want to hear from you.

What You'll Do

Provide consistent, trauma-informed supervision and care to youth across all daily living routines
Apply advanced de-escalation techniques, anticipating triggers and intervening early to prevent escalation
Exercise sound, independent judgment in fast-paced situations, balancing individual youth needs with safety and program expectations
Mentor and support entry-level staff by modeling best practices in trauma-informed care, professional communication, and crisis response
Assist youth with physical needs including hygiene, nutrition, and personal organization
Integrate individual treatment plans and program policies into all care decisions
Accurately document and report youth behavior, incidents, and any changes in health or disposition
Participate in and help facilitate recreational, educational, and skill-building activities with residents
Serve as a positive role model and active contributor to the treatment team
Provide client transportation as needed
Attend all required trainings, team meetings, and treatment conferences

Qualifications
Education

High school diploma or GED required
Associate degree or active enrollment in a related Bachelor's degree program may substitute for experience

Experience

Minimum 1 year of experience in a residential or behavioral health setting required; 2 years preferred

Licensing & Compliance

Valid Ohio driver's license with an acceptable driving record preferred
Must pass all required post-offer background checks
Current TB screening showing no signs or symptoms of tuberculosis required prior to start date

Required Trainings

The following certifications must be completed within 30 days of hire:

Therapeutic Crisis Intervention (TCI)
Basic Life Support (BLS)
Trauma-Informed Care
Youth Engagement

The following trainings must be completed within the first 6 months:

Mental Health First Aid
Advanced De-Escalation
Peer Mentoring Training

Physical Requirements

Ability to lift and carry up to 50 lbs safely
Ability to remain on your feet for extended periods throughout the shift
Ability to respond quickly during crisis situations
Ability to perform approved physical safety interventions in accordance with TCI training

Working Conditions

Smoke-free work environment
Schedule includes evenings, weekends, and holidays
Work involves exposure to crisis intervention, physical safety interventions, loud noises, and stressful situations
Mandatory overtime may be required to ensure the safety, supervision, and care of residents

Why H.O.P.E. Campus?
At The Centers' H.O.P.E. Campus, you won't just have a job — you'll have a purpose. You'll be part of a team that shows up every day to provide stability, safety, and hope to young people who need it most. We invest in our staff through training, mentorship, and a culture built on trauma-informed principles.