Customer Support | Cruise Specialist

destinationknot · Georgia

Posted about 2 months ago

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Skills

Cruise bookingTravel coordinationCustomer serviceUpselling

Benefits

  • ✓Remote role
  • ✓Flexible scheduling
  • ✓Cruise perks
  • ✓FAM trips
  • ✓Hotel discounts
  • ✓Industry tools

Job description

Job Title: Cruise Travel Specialist
Location: Remote
 
Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.
Job Title: Cruise Travel Specialist
Location: Remote
 
Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.
Key Responsibilities:
  • Recommend cruise lines, ships, and itineraries based on client preferences.
  • Coordinate pre- and post-cruise travel, including flights and hotel stays.
  • Book specialty dining, excursions, and onboard experiences.
  • Track promotions, upgrades, and loyalty program benefits.
  • Maintain expert-level knowledge of major cruise lines and destinations.
    • What You Bring:
  • Prior experience booking or selling cruises (preferred).
  • Strong knowledge of ocean and river cruise options.
  • Ability to work independently and stay organized.
  • Excellent customer service and upselling skills.
    • Benefits:
  • Remote role with flexible scheduling.
  • Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
  • Access to exclusive industry tools and support from a dedicated team.

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