FRONT END/CASHIER

The Kroger Co. · Dayton, OH, United States

Posted 28 days ago

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Skills

Cashier functionsElectronic Article SurveillanceBank depositsLottery serviceMoney ordersGift cardsRefundsExchangesBill payFaxesVendor reportsPrice discrepanciesProduce codesTender transactionsMoney drops

Benefits

  • ✓Health insurance
  • ✓Learning budget

Job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

  • Deliver and encourage other associates to deliver excellent customer service 
  • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes 
  • Complete file maintenance log for price discrepancies 
  • Maintain cleanliness of checkstand area to housekeeping standards 
  •  Answer telephones 
  •  Comply with all corporate policies 
  • Promote and follow Company initiatives 
  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale 
  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary 

Store Accounting:

  • Maintain all store accounting functions 
  • Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

  • Open and close desk 
  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals 
  • Provide lottery service (except Alaska) and fish and game licenses 
  • Send/receive faxes 
  • Administer lost and found 
  • Run vendor reports 
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum 

  • High school diploma or general education degree (GED); or combination of relevant education and experience 
  • Six months cashier experience to work at Customer Service Desk 
  • Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco 
  • Ability to pass drug test
  • Ability to work in a fast-paced environment 
  • Ability to work weekends on a regular basis, work any shift and work overtime as needed 
  • Ability to organize/prioritize tasks/projects 
  •  Accuracy/attention to detail 

Desired 

  • Knowledge of company policies, procedures, and organizational structure 
  • Related retail experience 

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