DISPATCHER

Experience Requirements:

2+ years’ transportation and third-party dispatch experience.

1-2 years’ warehouse experience or truck driving experience.

2 years’ dispatching experience

 

Position Overview:

 

Primarily responsible for executing the dispatch process that supports Operations.  Provides exceptional customer service to customers and drivers.

 

Responsibilities:

• Provides excellent customer service to both internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base. 
• Performs other incidental and related duties as required.

Qualifications

Fork Lift Certification

Essential Skills/Experience

Strong experience with Microsoft Office

Communication with team to demonstrate & set expectations. Be supportive with the team and operations

Professional attitude & work ethic with direct reports

Proven ability to prioritize and multi-task

Strong work ethic

Handling customers & their needs with care in timely and professional manner

Good time management skills

Flexible fast paced worker willing to work in a changing environment.