Ticket Writer

Responsibilities: 

• Sportsbook Cashier provides prompt, courteous, accurate and overall exceptional service to guests.
• Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing a sports computer system.
• The Sportsbook Cashier receives sport tickets from guests and pays guests who present winning tickets and vouchers utilizing a sports computer system.
• Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures.
• The Sportsbook Cashier maintains a neat and well-stocked window for the next shift.
• Process and maintain accurate transactions and reconciliations.
• Must know all terms and conditions pertaining to sports wagering.
• Must be fully aware of all lines and odds in the new Sportsbook.
• Accurately and thoroughly complete all requisite Company, federal, state, tax, and/or gaming regulation records and forms.
• Maintain confidentiality of privileged information obtained because of normal working procedures.
• Perform all duties in accordance with established Company, departmental, and regulatory policies, and procedures.
• Other duties as assigned.

QUALIFICATIONS

• High School diploma or GED required.
• Must be at least 21 years of age.
• Customer Service experience required.
• Prior cash handling experience required.
• Six (6) months of prior experience in race and sports wagering preferred.
• Strong background and in-depth knowledge of the gaming industry and betting process preferred.
• The ability to operate the Sportsbook tracking system and Title 31 software system are preferred.
• Must be able to work various shifts and flexible hours.
• Must be able to obtain/maintain any necessary licenses and/or certifications

WORKING ENVIRONMENT & PHYSICAL EFFORTS

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoors under controlled temperatures.
• Occasional exposure to outdoor climates
• Occasional: standing, walking, lifting up to 50 pounds
• Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands
• Speech and Vision abilities are required.

Target salary rate: $16.00 per hour