Patient Service Representative

Full-time Patient Service Representative at a new imaging center!
This new American Health Imaging West Ashley center is scheduled to open in December 2026.
Work Schedule: Monday - Friday 8am - 5pm
Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in West Ashley, Charleston, South Carolina. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!
American Health Imaging of West Ashley: 1013 Physicians Dr. Charleston, SC 29414

This new outpatient imaging center is scheduled to open December 2026. Until the West Ashley opening, the PSR will interview and train in the AHI Summerville and/or Mount Pleasant center.

Duties & Responsibilities:

Schedule Patients for Diagnostic Exams and Procedures
Assist with Authorization and Verifications
Checking Patients In / Out
Answering Multiple Phone Lines
Provide Accurate and Complete Information to Billing Office
Insurance Verification
Ensure Accuracy of Patient Data Entered Into System
Process Requests and Filing of Patient Records

Requirements:

1-4 Years Experience in Medical Office Setting or Hospital
Experience in Authorizations and Insurance Verification Preferred
Ability to Handle Heavy Patient Volume
Strong Customer Service and Computer Skills
Ability to multi-task
Medical Terminology Knowledge

Robust benefit offerings include:

Monthly Bonus Opportunity
Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
401(k)
Paid Vacation Time
PTO Accrual Beginning Day 1
Colleague Referral Bonus Program
Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed above.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.
At American Health Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.