Warranty Administrator
Fury Stillwater · Oak Park Heights, MN · $46k–$67k
Posted 5 days ago
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Skills
Benefits
- ✓Internal training
Job description
Description
Warranty Administrator
About the Role
The Warranty Administrator processes all warranty claims, ensures compliance with OEM policies, and supports accurate documentation for payment recovery.
Essential Functions / Key Responsibilities
- Submit warranty claims accurately and timely.
- Review repair orders for proper documentation.
- Verify technician notes, labor times, and parts usage.
- Communicate with OEM for claim status or corrections.
- Maintain warranty schedules and reconcile unpaid claims.
- Coordinate with Service Advisors on warranty approvals.
- Assist Technicians with proper documentation.
- Monitor recall requirements and documentation.
- Support audits and record retention.
- Stay current on OEM warranty policy changes.
Additional Responsibilities
Assist with internal warranty training.
Requirements
Qualifications
- 1–2 years warranty experience preferred.
- Strong understanding of repair order documentation.
- Ability to interpret OEM policy guidelines.
- High attention to detail.
Work Environment
Office environment with interaction in shop areas.
Physical Requirements
Sitting, paperwork handling
Schedule
Full-time; increased work at month-end.
KPIs
- Claim Accuracy
- Claim Recovery Rate
- Timeliness
- Audit Compliance
Compensation
$22–$32/hr (based on experience and performance)
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