Administrative Assistant

**Client Services, Merchandising, and Operations Coordinator** Named ‘Best Custom Suit’ by *Chicago Magazine*, Balani is the premier custom clothier for pro athletes in the NFL, NBA, and NHL, as well as musicians and TV personalities nationwide. We are seeking an impeccably organized, high-ownership coordinator to serve as the face and heartbeat of our Houston showroom. In this role, you will curate 5-star client experiences, run daily showroom operations, and ensure every detail of our luxury service is executed with complete pride and precision. **What You’ll Do** - **Elevate the client experience:** Welcome incoming guests with genuine warmth, manage client inquiries, and oversee appointment scheduling. - **VIP event planning & support** : Plan and execute high-touch VIP client events, assist with local marketing efforts, and manage special showroom projects from concept to completion. - **Showroom logistics:** Coordinate incoming and outgoing luxury garments, track inventory, and partner directly with our vendors to ensure seamless quality. - **Merchandising & presentation:** Uphold a pristine, immaculate showroom environment, fully stocked with inventory, accessories, and supplies. - **Showroom operations:** Maintain precise client records in our CRM, manage daily communications, and handle the organizational logistics that keep the showroom running smoothly. **What We’re Looking For** - **2+ years of experience** in high-end admin, hospitality, or front-of-house operations. - **Relentless attention to detail:** You hold yourself to a high standard, love an organized day, and take genuine pride in flawless execution. - **Tech fluency:** Confident with CRM systems, Google Suite, Microsoft Office, and AI tools. - **Refined professionalism:** Warm, polished, and quick on your feet in a luxury environment. - **Growth mindset:** High initiative, eager to learn the ins and outs of luxury retail, and motivated by clear paths for internal advancement. **Compensation & Benefits** - **Salary:** $50,000 – $55,000 / year - **Benefits:** Medical, Dental, Vision, 401(k), and Life Insurance. - **Status:** Full-time, exempt, in-person - **Opportunity for growth:** As a fast-growing luxury brand, we prioritize internal advancement for driven team members looking to build a long-term career in luxury retail and sales operations.