Team Lead

# Team Lead – Quality / Inspection ## Job Details **Pay:** $17.00/hour **Shift:** 3:00 PM – 11:30 PM **Schedule:** Monday–Friday **Weekends:** Some weekends may be required ## Job Summary We are seeking a **Team Lead** to support daily operations, customer satisfaction, and quality assurance activities at a customer site in Findlay, Ohio. This position provides leadership and guidance to inspectors and site personnel, ensures compliance with company and customer requirements, and helps maintain a safe, productive, and positive work environment. The ideal candidate is a hands-on leader who is **quality-focused, dependable, flexible, and comfortable working in a fast-paced environment**. This role requires strong communication skills, attention to detail, problem-solving ability, and the ability to coach and motivate team members. ## Key Responsibilities ### Customer Service & Business Development - Build and maintain positive relationships with customers, inspectors, and site personnel. - Communicate regularly with customers and other site-level stakeholders. - Promote a customer-focused approach while ensuring quality and service expectations are met. - Address customer and operational concerns professionally and promptly. ### Quality & Operations - Support site leadership with daily site operations. - Train, coach, and support quality inspectors to ensure procedures and work instructions are followed. - Conduct audits and validate compliance with established quality processes. - Communicate project updates, process changes, and revised work instructions to inspection teams. - Identify, document, and report non-conformances to site leadership. - Make sound independent decisions when evaluating subjective quality scenarios based on project requirements. - Troubleshoot and resolve issues related to process flow, new inspection criteria, production spikes, spills, and other operational challenges. - Assist with inventory and material movement using scanners and other inventory management tools. - Perform inspection duties when needed to support site operations. - Ensure compliance with company, customer, and applicable health and safety requirements. - Follow all company and customer-specific policies, procedures, and work instructions. ### Reporting & Documentation - Collect, maintain, and review operational reports and quality data. - Accurately document audits, inspections, non-conformances, and other required activities. - Use company web portals and computer systems to enter and maintain required documentation. - Maintain accurate records while protecting sensitive and confidential information. ## Qualifications - High school diploma or equivalent. - At least **1 year of experience in quality, inspection, manufacturing, production, or a related field preferred** . - Previous leadership or team lead experience preferred. - Strong verbal and written communication skills. - Basic computer skills, including Microsoft Office and Microsoft Excel. - Ability to use gauges, measuring devices, and other quality inspection equipment. - Strong attention to detail and ability to follow standardized processes. - Ability to work independently, take initiative, and make decisions within established guidelines. - Ability to work effectively in a fast-paced and changing environment. - Ability to handle sensitive and confidential information professionally. - Ability to communicate effectively with customers, employees, supervisors, and other stakeholders. ## Physical & Work Environment Requirements This position may require: - Standing and/or walking for extended periods. - Lifting and moving materials weighing approximately **30–50 pounds** . - Repetitive physical activities, including lifting, twisting, grasping, gripping, reaching, pulling, pushing, bending, squatting, and kneeling. - Working around moving mechanical parts or machinery. - Exposure to loud noises, fumes, odors, and varying temperatures, including extreme heat or cold. - Working in a repetitive inspection or production environment. - Working occasional weekends based on business and customer requirements. IND2