Virtual Program Coordinator – Bilingual, Adolescent Mental Health

# Virtual Program Coordinator – Bilingual, Adolescent Mental Health **Fully Remote | Part-Time | Monday–Friday, 2:00 PM–7:00 PM ET | $19/hour** **English & Spanish Required | Behavioral Health & Remote Work Experience Required** ### About the Role Adolescent Wellness Academy (AWA) is hiring a **Bilingual Virtual Program Coordinator** to support the daily operations of our adolescent virtual mental health program. You'll coordinate intakes, support clinical teams, assist with virtual groups, and manage program administration for teens ages 13–17 and their families. This is a **non-clinical, client-facing role** requiring strong organization, communication, and behavioral health experience. *Backgrounds that translate well: Behavioral Health · Mental Health Administration · Intake Coordination · Patient Services · Virtual Program Support · Case Management* ### What You'll Do - **Intake & Admissions:** Coordinate paperwork, scheduling, assessments, and family onboarding. - **Program Administration:** Maintain attendance, census, schedules, client records, and documentation. - **Virtual Group Support:** Assist with Zoom groups, transitions, participation, and technical troubleshooting. - **Clinical Team Support:** Coordinate psychiatric appointments, IEP meetings, clinical schedules, and assigned administrative tasks. - **Family Communication:** Provide bilingual updates, reminders, and administrative support. - **Documentation & Check-Ins:** Complete timely records, assigned wellness check-ins, and program follow-ups. - **Safety & Escalation:** Identify concerns and promptly communicate with clinical leadership. ### What We're Looking For **Required** - Fluent English and Spanish (written and verbal). - Experience working in **behavioral health or mental health services**. - Previous **remote work experience** in a professional setting. - Strong intake coordination, scheduling, documentation, and administrative skills. - Proficiency with Zoom, Microsoft Office, electronic records, and virtual communication tools. - Ability to work independently, multitask, and maintain confidentiality. - Availability **Monday–Friday, 2:00 PM–7:00 PM ET**. **Preferred** - Experience supporting adolescent PHP/IOP programs. - Background in virtual behavioral health, admissions, or clinical administration. - Experience coordinating care with therapists, families, and psychiatric providers. ### Why AWA? At Adolescent Wellness Academy, we help teens build healthier futures through compassionate, evidence-based mental health care. You'll play an important role in keeping our virtual program organized, accessible, and supportive for every family we serve. **Learn More:** Adolescent Wellness Academy