Dining Room Supervisor

Location: Village of the Heights, an Assisted Living with Memory Care senior community     

Full Time

Pay Rate: $16.00/hr.

Essential Duties and Responsibilities

• Supervise and lead the day-to-day activities of the front of house team, ensuring all staff are well-trained and providing top-notch service.
• Train new hires, provide regular performance feedback, and participate in performance management processes. Ensure adequate staffing through scheduling and providing coverage as needed.
• Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.
• Maintain a clean dining room set up to company standards for all meals and functions.
• Greet all residents and guests with a smile, ensuring each person feels valued and well-served.
• Keep track of dining room small ware, table ware, and linen. Conduct regular inventory checks.
• Collect and address resident suggestions and comments to continually improve dining services.
• Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports.
• Ensure residents’ safety by removing walkers from the dining room and returning them promptly after meals.
• Fully understand the menu and be able to explain selections to residents and guests.
• Be an active member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.

Minimum Requirements

• Must obtain accredited food handler certification within 60 days as per State guidelines.
• Proficient in computer skills, including Microsoft Word and email.
• High School Diploma or GED preferred.
• One to two years of related experience, including supervisory responsibilities.
• Great customer service attitude and the ability to interact well with staff, residents, and guests.
• Ability to give and follow written and oral instructions.
• Ability to work independently and as part of a team.
• Pre-employment background check and drug screen required.

EOE/M/F/D/V