Rental Coordinator

Description

Wheeler Machinery Co. is seeking a Rental Coordinator for our Kaysville, UT location to effectively rent Caterpillar and allied equipment. This full time benefited position will be responsible for facilitating the rental and sales needs of current and prospective customers. The incumbent will possess the ability to multi-task, remain extremely organized and be able to develop relationships with both internal and external customers.

Duties & Responsibilities: 

• Rental customer activities: receive and make calls, answers questions, quotes rates and sale prices
• Assists customers choose correct equipment models and sizes for application and jobsite requirements
• Maintains proactive / creative attitude to increase rental sales activity
• Ensures accurate and timely rental transactions: setting rental rates, invoicing, insurance verification, machine, and work tool configuration
• Schedules / coordinates equipment transportation
• Updates rental transactions and contract information in Dealer Business System
• Coordinates / schedules maintenance and repairs with Service Department
• Investigates and resolves customer issues with equipment deliveries, repairs, billing and other related items
• Assists outside Sales Representatives as necessary.  
• Ensures that safety practices are a part of everyone's daily routine

Required Qualifications: 

• Math, reading, writing, and typing skills
• Flexible with the ability to perform a wide range of tasks
• Microsoft Office Products (Outlook, Word, Excel, PowerPoint)

Physical Requitements: 

• Ability to sit, stand and walk for extend periods of time
• Ability to bend, squat, kneel, reach, and occasionally climb
• Ability to communicate effectively with customers and employed by telephone or electronically 

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).