Patient Service Representative

Full-time Patient Service Representative
Schedule: Monday-Friday 11am-7pm
509 Brookwood Boulevard, Suite 111, Birmingham, AL, 35209
Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in Birmingham, AL. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Duties & Responsibilities:

Schedule Patients for Diagnostic Exams and Procedures
Assist with Authorization and Verifications
Checking Patients In / Out
Answering Multiple Phone Lines
Provide Accurate and Complete Information to Billing Office
Insurance Verification
Ensure Accuracy of Patient Data Entered Into System
Process Requests and Filing of Patient Records

Requirements:

1-4 Years Experience in Medical Office Setting or Hospital
Experience in Authorizations and Insurance Verification Preferred
Ability to Handle Heavy Patient Volume
Strong Customer Service and Computer Skills
Ability to multi-task
Medical Terminology Knowledge

Why Join American Health Imaging?

Monthly bonus opportunities
Medical, Dental, Vision, Life Insurance & Pharmacy benefits
401(k) with employer contribution
Paid Short-Term Disability
Paid vacation + Paid Time Off starting on Day 1
Employee referral bonus program
Please note that eligibility for benefits is based on position type/status and certain positions may not be eligible for all the benefits listed.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.
At American Health Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.
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