About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Broadway Plaza in Walnut Creek, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

**Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

Greet ear-piercing clients and shoppers

Offer and provide education about Rowan piercing services and jewelry

Support needs of ear piercing clients and shoppers

Improve store efficiency and processes to ensure seamless client experience

Restock jewelry and ear piercing materials

Maintain cleanliness and sterility of the studio

Perform bi-weekly inventory counts and investigate discrepancies

Manage technology and software systems

Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

Retail experience or sales experience

Experience with jewelry, ear piercing, or a service or hospitality business a plus

Ability to work independently, ownership-minded

Positive and high-energy, resourceful with an entrepreneurial spirit

Passionate about earrings and ear piercing

Interest in working at an early-stage, high-growth company

Willing to work a flexible schedule

Part-Time Benefits & Perks

Compensation: $18-20 per hour + commission!

401k and Roth IRA Plans

Employee discounts on our amazing products!

Retail Store Associate

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