Executive Meeting Manager - Durango

LEADERSHIP JOB DESCRIPTION

Position:  Executive Meeting Manager                                                     Department: Catering

It’s great to meet you!

Thanks for taking the time to learn more about the next generation of Station Casinos properties, a brand stemming from Frank Fertitta, Jr.’s inclusive spirit, forward-looking vision, and dedication to excellence. Durango exists to give locals a place to go—a destination for people to feel welcome and at home, and we need some managers to help make this a reality. 

Interested? Then see why this role is important to us.

This role is critical for us to succeed as an approachable, luxury destination offering best-in-class hospitality and exciting amenities for all. In addition to helping us get work done, as a manager at Station Casinos, you are expected to support, develop, and inspire the people you are responsible for because we believe in a people-first approach. 

If you are willing to take on this responsibility, then check out what you will be doing.  Your role requires several outcomes or goals to be met. You are expected to meet the following financial, guest, and team member KPIs that are essential to our success. 

• Have knowledge of function room capacities and various set ups , blocking space , menus and pricing guarantee policy , corkage fees, food handling policy, service charges, miscellaneous pricing (floral, entertainment, etc.), shipping/receiving policies, lost and found policy.

• Meet with clients to work out the details of their functions.

• Produce accurate BEOs and Resumes.

As a manager you are also expected to be there for your team, enable and empower them to perform, own your operation or shift, and build caring and trusting relationships with your people. You must also engage and communicate with your team, elevate performance through coaching, develop your talent, and champion collaboration within your team and across the business. 

What we can’t train is what’s inside of you.

Our values are essential to us, and we need them to be important to you, too. We look for managers who are naturally kind, inclusive, forward-thinking, reliable, passionate, and self-aware so they can lead by example. Being a role model for our values is non-negotiable. 

So far, so good, but just one or two more things.

In a perfect world, we would also like you to come with:

• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.  Maintain positive guest relations at all times and resolve guest complaints, ensuring guest satisfaction.

• Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.

• Ability to obtain all necessary work cards

So, what do you think?  Is this you?  Then what are you waiting for?  Go ahead and fill out the application form.  And if not, no problem. We still think you’re great and hope to catch up soon!