Salesforce Platform Lead

vichara · Washington, DC, US · $170k–$170k

Posted about 1 month ago

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Skills

SalesforcePlatform ownerRoadmapStakeholder managementValue stream deliverySupport processesBug fixesAPI design

Job description

Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.

Primary Responsibilities:
Value Stream Delivery

  • Work with Salesforce delivery team to refine prioritized backlog items.
  • Work with Salesforce development team on design of enhancements and bug fixes.
  • Review implemented capabilities to ensure value is delivered as expected.
  • Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs.
  • Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly.
  • Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users.
  • Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.

 

Education & Certificates

  • Bachelor's Degree, required.
  • Concentration in Information Systems, Computer Science, or Finance, preferred

Professional Experience

  • Minimum 7 years of overall relevant experience, required.
  • Knowledge and experience with Salesforce, required.
  • Experience interfacing across business and technology, required.
  • Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required.

    Compensation -   170K USD

     

     

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