Security Officer - Signia by Hilton San Jose

Hilton · San Jose, CA, United States

Posted 23 days ago

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Skills

Security patrolsIncident investigationsDocumentationEmergency responseGuest assistance

Benefits

  • ✓PSO license
  • ✓Hospitality environment

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Security Officer, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The Signia by Hilton San Jose, a premium full-service property with over 541 guest rooms is looking for a Security Officer to join the team.  Across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, our property offers a prime location in the capital of Silicon Valley. Setting the stage for a new class of business travel, you’ll find over 55,000 sq. ft. of meeting and function space.

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Shift Pattern: AM PM (weekends required)

The ideal candidate for this position will:

Have open and flexible availability to work Weekdays, Weekends and Holidays.
Have or able to obtain a PSO (Proprietary Private Security Officer) license or Guard Card upon hire.
Have 1 year of security officer experience (or military/police officer background)

Here's what you'll do during a typical day:

  • Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
  • Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
  • Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
  • Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
  • Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

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