Service Concierge | Base + Commission - Ron Tonkin Toyota

Looking for a long‑term career opportunity where you can build valuable skills, work in a fast‑paced environment, and grow with a supportive team? We’re hiring a Service Concierge in the Portland metro area for our modern, always‑busy dealership. This entry‑level role is a great fit for someone with a strong customer service background who takes pride in helping others and wants a path for growth and development.

As a Service Concierge, you’ll be on the front lines of the customer experience—providing top‑notch service to our service guests and supporting our Service Advisors throughout the day in a state‑of‑the‑art facility.

Why Join the Tonkin Family of Dealerships?

• Legacy of Trust – Join a respected, locally owned dealership with deep roots in the community and a reputation for fairness and excellence

• Top-Tier Training & Growth – Take advantage of Toyota’s world-class training programs and clear career paths in sales, service, or management

• Unbeatable Benefits – Enjoy competitive pay, health coverage, retirement plans, and exclusive employee discounts on vehicles and services

• Award-Winning Culture – Thrive in a supportive, team-driven environment that celebrates success and encourages work-life balance

• Future-Forward Products – Represent Toyota’s industry-leading lineup, including hybrids and cutting-edge tech, for a customer base that trusts the brand

At Ron Tonkin Toyota, we’re more than Oregon’s premier Toyota dealership—we’re a family-owned business built on integrity, innovation, and a commitment to our employees’ success. For decades, we’ve set the standard for automotive excellence in Portland, and we’re looking for driven, customer-focused professionals to join our winning team.

Service Concierge Job Responsibilities

• Greet and assist service customers with check-ins

• Staging vehicles in the service repair area

• Answer inbound service calls and schedule appointments

• Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing

• Other duties that may arise in the service department

Service Concierge Benefits and Compensation

• Commission-based, up to $24 per hour.

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family

• 401(k) with Company Match

• Generous Paid Time Off that begins accruing from Day 1

• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

Service Concierge Qualifications

• High School Diploma or Equivalent

• Driver’s License

• Prior Customer Service Experience

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you’re ready to start a rewarding career and make a real impact, we want to meet you—Apply now!