Dispatcher

Position: Dispatcher

Reports to: Transportation Operations Manager

Pay Description: FT/Non-Exempt

Summary: The Foothills Express Dispatcher will coordinate trips for passengers, assign trips and provide logistical assistance to drivers, and ensure trips are completed timely and efficiently, all with a high degree of professionalism and customer service. 

Qualifications

Education, Experience and Training: 

High School Diploma or equivalent; college level course work or degree preferred. Computer knowledge and experience with word processing, spreadsheets, and database management. Must be familiar with all aspects of transportation delivery and invoicing.  Should have the ability to communicate well both verbally and in writing. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position requires occasional or frequent moderate physical activity. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk, climb, balance, stoop, kneel, crouch, crawl, and use hands to manipulate, handle or feel; and reach with hands and arms. The employee is occasionally required to lift and/or exert force up to 50 pounds. 

Other Requirements: 

Must have a valid driver’s license and the flexibility and willingness to change schedules and duties as needed according to staff availability.  Must be willing to travel the service area as needed. Travel is primarily local or within the service area during the business day, although some out-of-the-area and overnight travel may be expected.  Agency policy regarding drug and alcohol testing and criminal background checks applies to this position. 

Must maintain a high level of professionalism, demonstrated by a positive attitude, ability to function as a team member, and a commitment to the overall mission of the agency.