Mail Services Coordinator / Mailroom Associate

Job Summary
Responsible for the daily operation of mail services, including the receipt, sorting, processing, delivery, and shipment of mail and packages. Ensures timely and accurate distribution of incoming and outgoing correspondence while providing excellent customer service to building occupants and staff.

Position: Mailroom Coordinator
Schedule: Monday - Friday, 7:00 AM - 5:00 PM
Pay Rate: $20.00 per hour
Interviewing Immediately

Key Responsibilities

Receive, sort, and distribute incoming mail, packages, and overnight deliveries.
Process outgoing mail and prepare shipments using various carriers (FedEx, UPS, USPS, etc.).
Maintain accurate records of package tracking, receipts, and deliveries.
Coordinate special courier and express delivery requests.
Operate mailroom equipment, including postage machines, scanners, and package tracking systems.
Assist employees with shipping, mailing, and package inquiries.
Monitor mailroom inventory and order supplies as needed.
Ensure compliance with company policies, security procedures, and postal regulations.
Maintain a clean, organized, and professional mailroom environment.
Support additional administrative or facility-related tasks as assigned.

Qualifications

High school diploma or equivalent.
Previous mailroom, shipping/receiving, logistics, or customer service experience preferred.
Strong organizational and time management skills.
Ability to lift and move packages up to 50 lbs.
Proficiency with Microsoft Office and package tracking systems.
Strong communication skills and attention to detail.
Ability to work independently and prioritize multiple tasks.

Skills

Customer Service
Organization and Planning
Communication
Attention to Detail
Problem Solving
Time Management
Shipping & Receiving Operations

Physical Requirements

Frequent standing, walking, bending, and lifting.
Ability to transport mail and packages throughout the facility.

This position plays a critical role in ensuring efficient mail and package operations while delivering exceptional service to clients and employees.

Mailroom Coordinator

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