Pre-Closing Processor

Pre-Closing Processor
***This position offers the flexibility to work remotely within the state of Virginia or on-site at our Fairfax, VA office.***

Responsibilities and Duties

Build and maintain relationships with realtors, lenders, attorneys, builders, and clients throughout the pre-closing lifecycle, serving as the primary point of contact from post-contract through settlement
Act as liaison between all transaction parties - proactively reaching out to lenders, buyers, and attorneys to collect title commitment requirements, payoff statements, HOA estoppels, and outstanding contract conditions
Open and manage new purchase and refinance files in Qualia, including data entry, document uploads, task tracking, and status updates to ensure files are settlement-ready
Communicate order status and document requests to internal closers and external parties via Qualia’s messaging and task tools, maintaining accurate and timely file notes throughout the process
Coordinate scheduling of closings in collaboration with the closing team, confirming dates and times with all required parties and circulating calendar confirmations
Identify and escalate pre-closing title issues, lien discrepancies, or outstanding conditions to the appropriate team member for resolution
Collect and review initial buyer/seller intake documentation and confirm accuracy against contract terms prior to file handoff to the closing team

Support scheduling and administrative coordination as needed during peak periods

Other administrative tasks as assigned by manager
Adherence to company safety standards and help promote a safe working environment for all employees & clients

Position Standards

Excellent interpersonal skills to effectively communicate both internally and externally to solidify business partnerships and a positive work environment
Strong organizational skills & the ability to multi-task
Strong attention to detail

Position Requirements

2+ years of Florida, Maryland, or Virginia real estate title experience
Knowledge of real estate guidelines, ALTA Best Practices & title insurance regulations
Proficiency with Qualia (transaction management software) or similar real estate transaction platforms

Preferred

Certification as a notary public