DEPARTMENT MANAGER - SHOES

Von Maur/Dry Goods · Rochester Hills, MI

Posted 23 days ago

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Skills

Customer serviceSalesTeam leadershipRetail operations

Benefits

  • ✓Competitive wages
  • ✓Merchandise discount
  • ✓Comprehensive benefits
  • ✓401(k) retirement plan
  • ✓Promote from within

Job description

As a Shoe Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. In this action-packed department, you have the ability to drive retail growth through building and maintaining relationships, optimizing brand knowledge, and developing associates to provide top-tier customer experiences.

What You’ll Do:

Motivate associates to deliver outstanding customer service – train, coach and lead by example
Develop relationships to grow your department business
Execute all duties of a shoe sales associate
Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
Provide feedback to associates on service, selling, and account statistics
Develop and implement solutions to solve customer problems and department needs
Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:
We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

Competitive wages
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!

ABOUT US:
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.

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