Career Assistant (CA)/Front Desk Career Center Work Study

unioncollege · Union College, Schenectady, NY · $20k–$20k

Posted 28 days ago

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Skills

Google CalendarHandshakeNexusPhone systemsCustomer service

Job description

This job is only available to students who qualify for Work-Study.  If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at finaid@union.edu.

Career assistants will staff the front desk at the Career Center; greeting and assisting students, alumni, employers, faculty and staff.

Department: Becker Career Center

Location: Becker Career Center

Supervisor: Kelly McFarlane

Work available: Monday- Friday, 8:30 a.m. to 4:30pm & special events

Rate of Pay: $9.70/hr

Number of Positions available: 3

 

Expectations

All Career Assistants are expected to:

  • Greet and assist students, alumni, employers, faculty, and staff at the front desk
  • Assist phone callers by answering questions, providing information, and transferring calls
  • Check in students and alumni, notify Advisor, and monitor flow of appointments
  • Educate students on Handshake Platform: Setting up profile, scheduling appointments, job/internship search basics, events calendar.
  • Gain knowledge of and assist students and alumni utilizing online and print resources in the Career Library
  • Participate in and promote Career and Employer Relations programs, resources, services and events
  • Utilize office tools including Handshake, Google Calendar, and Nexus
  • Replenish and restock supplies and help maintain building operations
  • Keep front desk area cleaned and organized and assist in opening/closing procedures
  • Complete other duties as assigned

Qualifications:

  • Telephone and interpersonal skills with a strong emphasis on customer service
  • Ability to maintain confidential information
  • Knowledge of Google Calendar and Handshake
  • Reliability, flexibility, ability to take initiative and work independently
  • Detail oriented, with a willingness to learn and a positive attitude

Location: Schenectady, NY

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

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