Commercial Operations Coordinator

The Commercial Operations Admin. supports the domestic sales team and distributors on creating quotations updating the CRM system, and processing Sales Orders.
Key Areas of Responsibility:

Enter approved purchase orders and generate quotes
Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information
Update CRM and follow up on missing end user information and provide order/shipping confirmations when required
Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity
Accomplish project tasks as assigned by Sales Management
Manage backlog review and follow up

Knowledge, Skills & Abilities:

Associate degree in business or related field
Familiar with database operation and data entry
Customer Service experience desired
Professional phone and phone etiquette
Ability to multitask and work under pressure.
Possess hands-on knowledge of standard Microsoft Office applications
Salesforce or ERP system experience is a plus