Case Manager

SUMMARY:

The Case Manager will be responsible for case managing clients in our Connect To Care program under the supervision of the Program Coordinator.

RESPONSIBILITIES INCLUDE:

• Assist clients in a culturally and linguistically competent way to secure substance abuse treatment at the appropriate level for each individual as well as related services including but not limited to mental health care, medical care, etc.  Warm hand offs will be provided when applicable to assist clients with engaging in services which might suffer from cultural stigma.
• Connect homeless uninsured clients, when possible, to emergency beds.
• Provide a level of support for clients as they struggle with their addictions and assist them in making the best decisions possible for their health and their lives.
• Assist clients in accessing identification and other emergency services such as ID services, referrals for services such as soup kitchens and food pantries, clothing and toiletries, showers and toilet, emergency health insurance, etc.
• Assistance with daily living skills, emotional check-in and stress reduction.
• Assistance will also be provided, to clients, when filing police reports whenever necessary due to unforeseen situations they may find themselves in.
• Assist with education referrals (ESL program, GED program, or to learn coping skills and how to navigate different resources/systems).
• Assist in connecting to local day laborer day worker job services in order to obtain and retain employment. Referrals for OSHA and other available job trainings for undocumented persons will be completed when applicable.

Qualifications

QUALIFICATIONS:

• High School Diploma/GED required.
• Fluent Spanish and English (speaking, reading and writing)
• Case Management experience a plus especially working with the immigrant population.
• Must be able to establish workload priorities and balance diverse duties.
• An understanding of the disease of addiction and the impact it can have on the lives of our clients.
• Must have excellent communication skills, both orally and in writing, with individuals and groups regarding confidential, complex and sensitive issues.