Technical Staff Assistant

We’re searching for a Technical Staff Assistant — someone who works well in a fast-paced setting. In this position, you will Maintain computer inventory in a timely and accurate manner. Reconcile all inventory discrepancies. Maintain accurate and organized filing systems for inventory transactions. Under general supervision, performs a variety of moderately difficult technical support functions, which may include work on specialized projects or programs.

Think you’ve got what it takes?

Job Duties & Responsibilities

• Coordinates the activities for maintaining the IS storeroom inventory.
• Verifies that storeroom is adequately stocked to meet IS business requirements.
• Keeps the storeroom neat, clean, and orderly.
• Completes purchase requisitions pertaining to the stock and supply of the inventory room.
• Reconciles purchase requisitions with Materials Management.
• Disseminates inventory and parts ordered to various entities of Information Services.
• Maintains vendor repair and warranty work orders.
• Responsibility C: Provides a variety of moderately complex technical support.
• Coordinates the activities regarding RMA’s (Return Materials Authorizations).
• Coordinates the activities for retiring obsolete and broken computer equipment.
• Utilizes customer service skills while providing support to all levels of end-users.
• Maintains software library and documentation.

• Performs other job-related duties, as assigned by the supervisor.

   

Skills & Requirements

• Required H.S. Diploma or GED  
• Preferred technical diploma technical or vocational education in a computer-related field
• Preferred 2 years' experience in an inventory control environment