Team Lead

Job Title: Team Lead Fulfillment
Location: Elgin, IL
Shifts Available:

Day Shift | 6:00 AM - 6:00 PM
Night Shift | 6:00 PM - 6:00 AM

Schedule: 2-2-3 Rotating Schedule
Pay: $21.00 - $25.00 per hour, based on experience

Lead the Team. Drive Quality. Grow Your Career.
Pregis is seeking a hands-on Team Lead Fulfillment to join our manufacturing team in Elgin, IL. This position is ideal for individuals with experience in manufacturing, fulfillment, packaging, production, logistics, or direct mail environments who enjoy leading teams while remaining actively involved in day-to-day operations.
As a Team Lead Fulfillment, you will oversee Packers across multiple post-production lines, ensure quality and productivity standards are met, support employee development, and help deliver customer orders safely, accurately, and on time.
At Pregis, we invest in our employees through hands-on training, development programs, and career advancement opportunities. Many of our team members have grown into leadership, quality, operations, and technical roles throughout the organization.
What You'll Do
Team Leadership & Production Support

Lead and support Packers across multiple post-production lines
Work alongside the team to ensure continuous production and workflow
Provide coaching, direction, and day-to-day support to team members
Promote a positive, team-oriented work environment
Coordinate employee rotations and breaks
Assist with staffing and overtime planning alongside department leadership
Communicate production priorities and performance expectations

Quality & Compliance

Ensure products meet customer specifications and Pregis quality standards
Monitor packaging operations for defects, inaccuracies, and non-conformances
Initiate hold procedures when quality concerns are identified
Perform and document hourly quality inspections
Maintain retain samples according to Standard Operating Procedures (SOPs)
Train team members on quality procedures and inspection requirements
Conduct quality audits to ensure compliance with established standards
Partner with Quality Inspectors and Operations teams to resolve quality issues

Inventory & Production Coordination

Verify correct materials and packaging components are available for each job
Maintain accuracy within SAP inventory systems
Ensure finished goods are properly identified and documented
Monitor production performance and workflow activity
Communicate key production updates during shift changeovers
Help identify material issues and communicate findings to Quality leadership

Safety & Continuous Improvement

Follow all company safety policies and PPE requirements
Perform routine 6S and workplace organization audits
Support continuous improvement initiatives throughout the department
Maintain a clean, organized, and safe work environment
Promote a safety-first culture and operational excellence mindset

What We're Looking For

Previous experience in manufacturing, fulfillment, packaging, production, direct mail, warehouse, or related operations
Leadership, team lead, or supervisory experience preferred
Strong communication and organizational skills
Ability to motivate, coach, and support team members
Experience working with quality standards and SOPs
Strong attention to detail and commitment to customer satisfaction
Ability to multitask in a fast-paced manufacturing environment
Basic computer skills and production documentation experience
Spanish bilingual skills are a plus

Preferred Experience
Candidates with experience in any of the following areas are encouraged to apply:

Fulfillment operations
Packaging operations
Direct mail production
Manufacturing leadership
Production team lead roles
Quality assurance processes
SAP inventory systems
Employee training and coaching
Production scheduling
Warehouse or distribution operations
Continuous improvement initiatives

Physical Requirements

Frequent standing and walking throughout the shift
Frequent bending, stooping, reaching, and lifting
Ability to lift up to 50 pounds
Ability to work a 12-hour rotating schedule
Ability to work in a fast-paced production environment

Work Environment

Manufacturing production facility
Exposure to moving machinery and equipment
Indoor work environment
Fast-paced production setting
Required use of Personal Protective Equipment (PPE)

Education & Experience

High School Diploma or GED preferred
3-5 years of manufacturing, fulfillment, packaging, production, warehouse, or related experience preferred
Team lead, supervisory, or leadership experience preferred
Experience with quality systems and production processes preferred
Ability to read measuring devices and perform basic mathematical calculations

Why Join Pregis?

Competitive pay
Medical, dental, and vision benefits
401(k) with company match
Paid time off and holidays
Paid training and development opportunities
Career advancement pathways
Stable and growing manufacturing environment
Safety-focused culture
Opportunity to grow into leadership, quality, operations, and technical roles

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