Assistant Store Manager

AutoZone · Glen Burnie, MD, United States

Posted 2 days ago

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Skills

AutoZonePPEProfit & LossInventory managementSales targetsMerchandisingRisk managementP&L analysisSchedulingTraining

Job description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you’ll play a key role in shaping store success and developing future talent.
  • Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.  
  • Communication Excellence – Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.  
  • Metrics Mindedness & Sales Growth – Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.  
  • Structure & Process Orientation – Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.  
  • Customer Service Leadership – Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences. 
  • Operational Efficiency – leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.  
  • Risk & Safety Compliance – Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities.  
  • Financial Oversight – Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.
What we are looking for 
  • Basic automotive parts knowledge.  
  • Proven leadership experience with strong communication, decision-making, and sales-driving skills. 
  • Demonstrates integrity, professionalism, and commitment to customer satisfaction 
  • Thrives in fast-paced environments while driving operational excellence and team engagement. 
  • Capable of fostering a positive work culture focused on development and results. 
  • Proficient in managing, analyzing, and reconciling Profit & Loss statements 
  • Ability to lift, load, and deliver merchandise with attention to safety and accuracy. 
  • Flexibility to work evenings, weekends, and holidays as business needs arise. 
You’ll Go The Extra Mile If You Have    
  • Exceptional Communication: Strong people skills and effective communication in both Spanish and English. 
  • Automotive Service Excellence (ASE) Certification preferred

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