Shipping Coordinator

Simon & Schuster is currently seeking a Shipping Coordinator to join our Distribution Center in Jackson, TN. This position will be responsible for overseeing daily outbound shipping operations within the warehouse.

Job Summary

The Shipping Coordinator oversees daily outbound shipping operations within the warehouse to ensure customer orders are processed, packed, and shipped accurately and on schedule. This position works closely with warehouse associates, carriers, and internal departments to coordinate shipments, resolve issues, and maintain efficient shipping workflows. The Shipping Coordinator supports operational efficiency, inventory accuracy, and high levels of customer service.

Key Responsibilities

Coordinate daily outbound shipping activities to ensure timely and accurate order fulfillment
Prepare and review shipping documentation including bills of lading, packing lists, and carrier labels
Schedule shipments with carriers and arrange freight pickups
Communicate with internal teams (sales, customer service, operations) regarding shipping status and issues
Verify orders for accuracy before shipment, ensuring correct quantities and packaging
Monitor shipment tracking and resolve delivery issues or delays
Maintain shipping records and update warehouse management systems (WMS) or ERP systems
Ensure compliance with company policies, safety regulations, and shipping standards
Assist with inventory checks related to outbound shipments
Coordinate with warehouse staff to prioritize urgent or expedited orders
Identify opportunities to improve shipping efficiency and reduce costs

Qualifications

High school diploma or equivalent (associate’s degree or higher preferred)
2–4 years of experience in warehouse shipping, logistics, or distribution operations
Experience with warehouse management systems (WMS), ERP systems, and shipping software
Strong knowledge of shipping procedures, freight carriers, and logistics operations
Proficiency in Microsoft Office, particularly Excel
Ability to multitask and work in a fast-paced environment
Strong attention to detail and organizational skills

Skills & Competencies

Excellent communication and coordination skills
Problem-solving and decision-making ability
Time management and prioritization
Accuracy in documentation and record-keeping
Ability to work collaboratively with warehouse teams and management teams

Physical Requirements

Ability to work in a warehouse environment
Occasionally lifts 30–50 pounds
Ability to stand, walk, and move throughout the warehouse for extended periods

SCHEDULED WORK HOURS: 2nd Shift 3:30pm - Midnight