Dispatcher

Same Day Water Heaters · Dallas, Texas, United States

Posted 27 days ago

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Skills

Computer useData entry

Benefits

  • ✓Medical insurance
  • ✓Dental insurance
  • ✓Vision insurance
  • ✓Life insurance
  • ✓Paid time off
  • ✓Overtime opportunities
  • ✓Discretionary bonuses

Job description

Join a fast-growing team where customer service, teamwork, and fun come first! 

We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless. 

 

💼 What You’ll Do 

  • Receive and dispatch service installation orders 
  • Coordinate with field teams, technicians, and subcontractors 
  • Resolve customer inquiries and escalated issues 
  • Schedule and prioritize jobs based on urgency, skills, and location 
  • Maintain accurate logs, records, and communications 
  • Support smooth operations and handle multiple tasks efficiently 

 

✅ What We’re Looking For 

  • Availability to work weekends, the schedule will be Saturday-Wednesday 9am-6pm
  • Excellent communicator (oral and written) 
  • Strong multitasking and time management skills 
  • Calm under pressure with sound decision-making abilities 
  • Proficient in basic computer use and data entry 
  • High School diploma or equivalent 
  • Flexibility to cover varying shift times is essential to meet operational needs.
  • Ability to work overtime as needed

🎁 Why Join Us? 

    • Starting hourly pay $19.00
    • Bi-weekly pay + overtime opportunities 
    • Paid Time Off (PTO) 
    • Benefits- Medical, Dental, Vision, Life Insurance
    • Advancement opportunities 
    • Casual dress & comfortable office environment 
    • Discretionary bonuses & incentives 

 

We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you! 

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