Key Responsibilities

Develop short-term and long-term capacity forecasts based on business demand, historical trends, and growth projections.
Analyze workforce, operational, and production capacity to identify risks, constraints, and opportunities.
Monitor key performance indicators (KPIs) related to utilization, productivity, throughput, and service levels.
Collaborate with leadership teams to align capacity plans with organizational objectives.
Create workforce and resource models to support budgeting and operational planning.
Identify staffing needs and recommend hiring, scheduling, or resource allocation strategies.
Conduct scenario planning and what-if analyses to evaluate changing business conditions.
Prepare regular reports, dashboards, and presentations for leadership review.
Partner with Finance, Human Resources, Operations, and other stakeholders to support strategic decision-making.
Continuously improve forecasting methodologies, planning processes, and reporting tools.

Required Qualifications

Bachelor's degree in Business, Operations Management, Supply Chain, Finance, Statistics, Human Resources, or related field.
3+ years of experience in capacity planning, workforce planning, forecasting, operations analysis, or resource management.
Strong analytical and problem-solving skills.
Advanced proficiency in Microsoft Excel and reporting tools.
Experience working with forecasting and planning models.
Excellent communication and stakeholder management skills.
Ability to interpret large datasets and translate findings into actionable recommendations.