OT System Administrator

PURPOSE
The OT Network Administrator will support the Operations Division (Manufacturing and Warehousing) by managing the OT/IT infrastructure in throughout the manufacturing and warehouse distribution facilities.

ESSENTIAL DUTIES

Assist with managing, maintaining, and supporting the OT/IT network infrastructure and related components
Act as liaison between the SMC Operational Division and IT teams
Review and recommend network-related hardware and software technologies, designs, and services
Troubleshoot and resolve network, application, and system issues
Coordinate changes to IT processes & systems (examples, Active Directory, backups, firewalls, network switches, software applications, SQL servers, VMWare environment) to minimize operational impact
Support current and legacy computer systems in OT environment
Respond to equipment downtime issues in the plant and establish any required outside resources to assist in responding to issues quickly
Organize and schedule upgrades and maintenance without interruption of production
Support a variety of technologies such as human-machine interfaces (HMI), programmable logic controllers (PLC), and supervisory control and data acquisition (SCADA)
Other duties as assigned

PHYSICAL DEMANDS / WORK ENVIRONMENT

Collaborative team environment in a shared workspace
Carry a company-provided phone & participate in on-call rotation
General office, computer room, warehouse, and factory areas
Off-hours work and travel as required
Sitting for long periods
Minimum lifting requirements of 15 pounds

MINIMUM REQUIREMENTS

Associate degree in Computer Science / Information Technology or relevant work experience
1+ years of relevant related experience in a similar role
Basic understanding of ITSM Principles or ITIL4 Foundations certification
Must have proficient knowledge of operating systems, network systems, and IT architecture
Windows systems administration
Understanding of network threats and appropriate mitigation techniques
Experience Active Directory Group Policy
SaaS concepts and technologies (IDM, MFA, M365, ITSM)
Experience with MS SQL server
WAN/LAN concepts and technologies
DNS, IPAM, NTP administration
Firewall concepts and technologies
Experience with VMWare, vSphere environments
Excellent interpersonal communication skills

For internal use only: IT001