Dunkin AGM

As a Dunkin’ Assistant General Manager, you’ll help oversee daily operations, support the team, and work closely with the Restaurant Manager to ensure the store runs smoothly and efficiently.

What you’ll do:

• Support the Restaurant Manager in daily operations and overall store performance
• Lead, coach, and develop team members and Shift Leads
• Ensure excellent customer service and positive guest experience
• Assist with scheduling, staffing, and shift coverage
• Help manage inventory, ordering, and cost control
• Ensure compliance with company policies, food safety, and sanitation standards
• Monitor store performance and assist in achieving sales and operational goals

Qualifications

What we’re looking for:

• Must be at least 18 years of age (or older, per applicable law)
• Strong leadership and communication skills
• Ability to coach, train, and develop a team
• Ability to manage multiple priorities in a fast-paced environment
• Organizational skills and attention to detail
• Previous leadership experience in retail, restaurant, or hospitality preferred

What we offer:

• Flexible Scheduling
• Discounted beverages and meals
• Advancement Opportunities
• Paid Time Off
• 401(k) Retirement Plan
• Medical, Dental and Vision
• Rockstar Award Opportunities

Please note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.