Receptionist, Oncology - Full-Time, Days

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Receptionist at our Calumet City clinic. Here you will work alongside our Oncology team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

Our oncology clinics provide comprehensive cancer for adult patients across a wide range of cancer types and treatments.  Each location is staffed by experienced general oncology specialists and offers integrated services designed to support patients at every stage of care, including palliative care to enhance quality of life throughout treatment and beyond.

The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.  

Essential Job Functions 

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
• Performs other duties assigned

Required Qualifications 

• High school diploma or equivalent
• Minimum of two years’ experience in a medical office or hospital setting
• Familiarity with database entry and applications
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
• Considerable skill in communicating verbally, in determining priorities and in organizing work
• General working knowledge of PC
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.

Preferred Qualifications 

• Computerized appointment scheduling experience

Position Details 

• Job Type/FTE: Full-Time 1.0 FTE
• Shift: Days - 8 am - 4:30 pm
• Work Location: Onsite - Calumet City
• Unit/Department: Oncology
• CBA Code: Non-Union