Shift Supervisor

Vicious Biscuit · Boone, North Carolina · $44k–$50k

Posted 18 days ago

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Skills

ServSafe certificationFOHBOHExpo

Benefits

  • ✓Health insurance
  • ✓Dental insurance
  • ✓Vision insurance
  • ✓Paid time off
  • ✓Paid training

Job description

Shift Supervisor — Vicious Biscuit

Join Vicious Biscuit as a Shift Supervisor and earn $21–24/hour leading the floor at a fast-casual breakfast brand with lines out the door — full-time & Part Time, 20-40 hours/week, with real room to grow as we expand into new states.

What You'll Get

  • $21–24/hour
  • Comprehensive benefits: health, dental, and vision insurance
  • Paid time off
  • Paid training
  • Opportunities for growth as we continue to expand
  • A fun, supportive work environment in an innovative, fast-growing company

What You Need

  • 2+ years of leadership or managerial experience
  • Experience handling guest complaints and coaching hourly team members in the moment
  • Experience giving direction during a busy shift and supporting trainers/new hires
  • Valid driver's license (or able to obtain one)
  • Managerial ServSafe certification
  • Eligible to work in the U.S.
  • Available for early morning shifts and weekends
  • FOH/BOH, expo, or opening/closing experience a plus
  • Fast-casual, brunch, breakfast, or high-volume experience a plus

The Role

As a Shift Supervisor, you're the bridge between training and leadership — running the floor, coaching in real time, and holding the team to Vicious standards. You'll:

  • Lead and run shifts with full floor ownership, assigning positions and delegating tasks
  • Coach and develop team members in the moment across FOH and BOH
  • Support the guest experience and resolve issues quickly, modeling Southern hospitality
  • Monitor speed, quality, and cleanliness throughout the shift
  • Execute opening/closing duties and maintain building safety and security
  • Run any position in the restaurant with full knowledge of restaurant flow
  • Support training and development of team members, trainers, and Certified Trainers

About Us

Founded in Mount Pleasant, South Carolina, in 2018, Vicious Biscuit quickly earned cult status — lines out the door and fans hungry for more. We're now across South Carolina, North Carolina, Florida, Ohio, Louisiana, and Mississippi, with more states opening this year. Every store is a vibrant, family-friendly space with a kick of Southern hospitality, where hospitality, servant leadership, growth, and accountability come first.

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